Effective Date: November 2025

This Privacy Policy explains how The Babyccino Club (“we,” “our,” or “us”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and Austrian law.

1. Data Controller

The data controller responsible for your personal data is:

The Babyccino Club
Address: Harrachgasse 5, 8010 Graz, Austria
Email: mukimonti@gmail.com
Contact No.: +43 681 845 60188

2. Personal Data We Collect

We collect the following personal data:

• Name
• Email address
• Contact details (if provided)
• Billing and invoicing information
• Booking details

We may also automatically collect:

• IP address
• Browser and device information
• Website usage data

 

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity – to process bookings and provide services
• Legal obligation – for accounting and invoicing requirements
• Consent – for sending newsletters and marketing emails
• Legitimate interests – to improve our website and services

4. How We Use Your Data

We use your data to:

• Manage bookings and provide services
• Issue invoices and process payments
• Communicate with you
• Send newsletters (if you have opted in)
• Improve our website and user experience

 

5. Third Party Services

We use trusted third-party service providers to operate our business and provide our services. These providers process personal data on our behalf and in accordance with applicable data protection laws.

5.1. Stripe (Payments)
We use Stripe to process payments and manage invoicing. When you make a payment, your payment details and billing information are processed directly by Stripe. We do not store your full payment details.

Stripe may collect and process personal data such as your name, email address, billing address, and payment information in accordance with their privacy policy.

5.2. MailPoet (Email Marketing)
We use MailPoet to manage our newsletter and email communications. If you subscribe, your email address and any other provided information will be stored on Mailchimp’s servers.

MailPoet may track engagement data such as email opens and clicks to help us improve our communications.

You can unsubscribe from our emails at any time by clicking the unsubscribe link in any email.

All third-party providers we use are contractually obligated to safeguard your data and process it only on our instructions.

5.3. Calendly (Booking System)
We use the Calendly booking plugin for managing appointments and bookings on our website.

When you make a booking, the following data may be collected and stored:

• • Name
  • Email address
  • Phone number (if provided)
  • Booking details (date, time, service/event information)

This data is stored within our website’s booking system and may be processed by Amelia to enable booking functionality, notifications, and scheduling management.

Calendly acts as a data processor on our behalf and processes personal data only as necessary to provide the booking service.

6. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties, such as:

• Payment processors
• Email marketing providers
• Booking or invoicing systems

These providers process data on our behalf under data processing agreements.

7. Data Retention

We retain your data only as long as necessary for the purposes described above or as required by law.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us at the email address above.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. In Austria, this is:

Austrian Data Protection Authority (Datenschutzbehörde)

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

11. Cookies

We may use cookies to improve your experience. You can manage cookie preferences through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.